Question 1

How do I book?

Accepted Answer

If you've decided that you're ready to take the plunge, visit my booking form here (https://www.melissacrouchphotography.co.uk/book)and fill out your details. Once you're finished, click send, and I will be in contact as soon as possible to arrange your shoot!

Question 2

Where will my photoshoot take place?

Accepted Answer

That's entirely up to you! I am happy to provide some recommendations of my favourite Kentish locations, but can photograph just about anywhere in the country whether it's in ancient woodland, on the coast, or simply in your garden.

Question 3

Can I be in the shoot?

Accepted Answer

Whilst I am predominantly a pet photographer, I am more than happy to include you in some of the images too if preferred as these can create great memories.

Question 4

When do I pay?

Accepted Answer

Once you have filled out your booking details I will be in contact to make all the arrangements, from the date and time of the shoot to getting documents signed. Following these confirmations, I will ask you to make full payment via BACS transfer or PayPal to me. Your booking is confirmed once I have notified you that your full payment has been received.
 
Please note, all payments include a £25 non-refundable deposit in case of cancellations and no rebooking being made. Further details can be found in the booking terms & conditions.(https://www.melissacrouchphotography.co.uk/documentlibrary)

Question 5

Is travel included in the price?

Accepted Answer

Yes. I include a 25 mile travel allowance to all shoot locations in the initial price. Shoots further afield are possible for an additional travel fee. Please contact me to arrange these.

Question 6

What if the weather is bad?

Accepted Answer

Unfortunately the weather cannot always be on our side, but you do not need bright sunshine and clear skies for lovely photographs - overcast lighting can still produce great results. I check the forecast frequently in the lead up to a shoot, and on occasions I may need to cancel shoots at short notice due to inclement weather, such as heavy rain or extreme temperatures - after all, your pet's welfare is super important to me. If this is the case, I will be happy to rearrange the shoot for a later date at no extra cost.

Question 7

How many photographers am I paying for?

Accepted Answer

Just me, myself and I. My glamorous assistant and partner, Ben, might join us if he's not working his day job. He's great with animals, and will help me out if your pet isn't playing ball!

Question 8

What do I need to bring with me to my shoot?

Accepted Answer

You can bring as little or as much to the photo session as you like, but I always recommend a sturdy pair of shoes or walking boots, wet weather clothing (just in case!), a bag of tasty treats, water for you and your pet, and your animal's favourite toys. A toy that squeaks always goes down a treat! If you have a training lead or long line, it might be beneficial to bring that along too.

Question 9

I need to cancel! What are my options?

Accepted Answer

I fully understand that there will be occasions where something important will crop up meaning you may need to cancel your shoot. If you do need to cancel, please try to let me know as soon as possible so that we can look to rearrange for another date.
 
If we've tried to rearrange and you still can't make it, you always have the option of transferring your session to a friend or relative with a pet of their own. This comes at no extra cost to you - I just need their details!
 
Please note all booking costs contain a £25 non-refundable deposit, which will be forfeited should you be unable to rebook, or transfer to a friend.

Here are some typical questions I often get asked, but if you can’t find your answer please do not hesitate to get in touch!

Navigation

Social

Contact

Here are some typical questions I often get asked, but if you can’t find your answer please do not hesitate to get in touch!

Navigation

​

Social

Contact